Privacy Policy

Last updated: March 2026

1. Introduction

RoofOps ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Name, email address, phone number, company information, and billing details
  • Usage Data: Browser type, IP address, pages visited, and time spent on our platform
  • Payment Information: Payment method details (processed securely by Stripe)
  • Content Data: Photos, job information, and other data you upload to our platform

3. How We Use Your Information

We use the information we collect for various purposes:

  • Providing and maintaining our services
  • Processing your transactions and sending billing information
  • Sending promotional communications (with your consent)
  • Improving our platform and developing new features
  • Responding to your inquiries and customer support requests
  • Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your account and associated data at any time by contacting us.

6. Third-Party Services

Our platform uses third-party services for payment processing (Stripe) and data storage (Supabase). These services have their own privacy policies, and we are not responsible for their practices.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@roofops.io.